Knowledge Base
Frequently Asked Questions
Do you accept Refunds?
Frequently Asked Questions
Since we deliver digital download product with lifetime license, refunds are only given at the discretion of the management. You should download the DEMO first to give it a go and read our guides through properly.
Does your prices include taxes / vat?
Frequently Asked Questions
No. Our payment processor, FastSpring is handling all of the tax / vat calculations during the checkout process. You can view the final price in your own currency at checkout and any taxes / vat applied to the products.
What payment methods do you accept?
Frequently Asked Questions
Our payments are handled via FastSpring which is one of the biggest Ecommerce payment gateways used. They have several different options from PayPal to Credit Cards and even Online Banking options for some countries.
Add some products to cart and see what options you have!
If I place preorder for upcoming plug-in product, will I have access to beta version?
Frequently Asked Questions
Yes. We will provide beta version of your product as soon as possible.
Software Configuration
Hardware Configuration
Tips and Tricks
Troubleshooting
User Manuals
| Manual | Name | Date | Size | Version | Download |
|---|---|---|---|---|---|
| Waldorf Pulse2X User Manual | 30-Mar-2020 | 15 Mb | 1.0.1 | ||
| Roland JP-80×0 User Manual | 17-Mar-2020 | 13 Mb | 2.6.0 | ||
| Online | Roland JP-80×0 User Manual | 12-Jan-2021 | – | 2.6.0 |
